No More Learning

I
1
I I
I
I,
I
I ,
I ! !
MANUF ACTURING CONSENT
~
I
j
,-
i
\
,)
; ,
I t,
The Political Economy of the Mass Media
EDWARD S. HERMAN and
NOAM CHOMSKY
With a new introduction by the authors
Pantheon Books, New York
l.
The Iran-contra scandals were blamed on the President's easygoing habits, though the people had every opportunity to know this was his way of doing things or not doing before they put him in the White House, not once but twice.
James Reston
They who have put out the people's eyes, reproach them of their blindness.
John Milton
I
Contents
Introduction xi Preface lix
r A Propaganda Model 1
2 Worthy and Unworthy Victims 37
Legitimizing versus Meaningless Third World Elections: El Salvador, Guatemala, and Nicaragua 87
11 The KGB-Bulgarian Plot to Kill the Pope: Free-Market Disinformatiou. as "News" 143
The Indochina Wars (I): Vietnam 169
6 The Indochina Wars (II): Laos and Cambodia 253 7 Conclusions 297
Appendix 1
The U. S. Official Observers in Guatemala, July 1-2, 1984 309
viii CONTENTS
Appendix 2
Tagliabue's Finale on the Bulgarian Connection: A Case Study in Bias 313
Appendix 3
Braestrup's Big Story: Some "Freedom House Exclusives" 321
Notes 331 Index 395
!
r
>
I ,
I
1
>
I-I
1-2
1-3
1-4
2-1
2-2
2-3
3-1
3-2
3-3
TABLES
Mainstream Media Usage of "Genocide" for Kosovo, East Timor, Turkey, and Iraq xxi
Financial Data for Twenty-four Large Media Corporations (or Their Parent Firms), December 1986 6
Wealth ofthe Control Groups ofTwenty-four Large Media Corporations (or TheiT Parent Companies), February 1986 9
Affiliations ofthe Outside Directors ofTen Large Media Companies (or Their Parents) in 1986 11
Experts on Terrorism and Defense on the "McNeil-Lehrer News Hour," January 14, 1985, to January 27, 1986 25
Mass-Media Coverage ofWorthy and UnworthyVictims(l): A Murdered Polish Priest versus One Hundred Murdered Religious in Latin America 40
The Savageries Inflicted on Worthy and UnworthyVictims, as Depicted in the New york Times 45
Mass-Media Coverage ofWorthy and UnworthyVictims (2):
A Murdered Polish Priest versus Two Murdered Officials ofrhe Guatemalan Mutual Support Group 84
Topics Included and EXcluded in the New i'ork Times's Coverage of the Salvadoran Election of March 25, 1984 132
Topics Included and Excluded in the New Thrk Times's Coverage of the Nicaraguan Election Planned for November 4, 1984 134
Topics Included and Excluded in the New i'ork Times's
Coverage of the Nicaraguan Election of November 4, 1984 135
Introduction
THIS BOOK CENTERS IN WHA T WE CALL A "PROPAGA:N'DA model," an analytical framework that attempts to explain the perform- ance of the U. S. media in terms of the basic institutional structures and relationships within which they operate. It is our view that, among their other functions, the media serve, and propagandize on behalf of, the powerful societal interests that control and finance them. The represen- tatives of these interests have important agendas and principles that they want to advance, and they are well positioned to shape and constrain media policy. This is normally not accomplished by crude intervention, but by the selection of right-thinking personnel and by the editors' and working journalists' internalization of priorities and definitions of news- worthiness that conform to the institution's policy.
Structural factors are those such as ownership and control, depend- ence on other major funding sources (notably, advertisers), and mutual interests and relationships between the media and those who make the news and have the power to define it and explain what it means. The propaganda model also incorporates other closely related factors such as the ability to complain about the media's treatment of news (that is, produce "flak"), to provide "experts" to confirm the official slant on the news, and to fix the basic principles and ideologies that are taken for granted by media personnel and the elite, but are often resisted by the general population. 1 In our view, the same underlying power sources that own the media and fund them as advertisers, that serve as primary defin- ers of the news, and that produce flak and proper-thinking experts, also, playa key role in fixing basic principles and the dominant ideologies. We believe that what journalists do, what they see as newsworthy, and what they take for granted as premises of their work are frequently well explained by the incentives, pressures, and constraints incorporated into such a structural analysis.
XU INTRODUCTION
These structural factors that dominate media operations are not alI- controlling and do not always produce simple and homogeneous results. It is well recognized, and may even be said to constitute a part of an insti- tutional critique such as we present in this volume, that the various parts of media organizations have some limited autonomy, that individual and professional values influence media work, that policy is imperfectly en- forced, and that media policy itself may allow some measure of dissent and reporting that calls into question the accepted viewpoint. These con- siderations all work to assure some dissent and coverage of inconvenient facts. 2 The beauty ofthe system, however, is that such dissent and incon- venient information are kept within bounds and at the margins, so that while their presence shows that the system is not monolithic, they are not large enough to interfere unduly with the domination of the official agenda.
It should also be noted that we are talking about media structure and performance, not the effects of the media on the public. Certainly, the media's adherence to an official agenda with little dissent is likely to influence public opinion in the desired direction, but this is a matter of degree, and where the public's interests diverge sharply from that of the elite, and where they have their own independent sources of information, the official line may be widely doubted. The point that we want to stress here, however, is that the propaganda model describes forces that shape what the media does; it does not imply that any propaganda emanating from the media is always effective.
Although now more than a dozen years old, both the propaganda model and the case studies presented with it in the first edition of this book have held up remarkably welJ. 3 The purpose of this new Introduc- tion is to update the model, add some materials to supplement the case studies already in place (and left intact in the chapters that follow), and finally, to point out the possible applicability of the model to a number of issues under current or recent debate.
UPDATING THE PROPAGANDA MODEL
The propaganda model, spelled out in detail in chapter t, explains the broad sweep of the mainstream media's behavior and performance by theiT corporate character and integration into the political economy of the dominant economic system. For this reason, we focused heavily on the rise in scale of media enterprise, the media's gradual centralization
and concentration, the growth ofmedia conglomerates that control many different kinds of media (motion picture studios, TV networks, cable channels, magazines, and book publishing houses), and the spread of the media across borders in a globalization process. We also noted the grad- ual displacement of family control by professional managers serving a wider array ofowners and more closely subject to market discipline.
All of these trends, and greater competition for advertising across media boundaries, have continued and strengthened over the past dozen years, making for an intensified bottom-line orientation. Thus, cen- tralization of the media in a shrinking number of very large firms has accelerated, virtually unopposed by Republican and Democratic admin- istrations and regulatory authority. Ben Bagdikian notes that when the first edition of his Media Monopoly was published in 1983, fifty giant frrms dominated almost every mass medium; but just seven years later, in 1990, only twenty-three firms occupied the same commanding position. 4
Since 1990, a wave of massive deals and rapid globalization have left the media industries further centralized in nine transnational con- glomerates-Disney, AOL Time Warner, Viacom (owner of CBS), News Corporation, Bertelsmann, General Electric (owner of NBC), Sony, AT&T-Liberty Media, and Vivendi Universal. These giants own all the world's major film studios, TV networks, and music companies, and a sizable fraction of the most important cable channels, cable systems, magazines, major-market TV stations, and book publishers. The largest, the recently merged AOL Time Warner, has integrated the leading Inter- net portal into the traditional media system. Another fifteen firms round out the system, meaning that two dozen firms control nearly the entirety of media experienced by most U. S. citizens. Bagdikian concludes that "it is the overwhelming collective power of these firms, with their corporate interlocks and unified cultural and political values, that raises troubling questions about the individual's role in the American democracy. "5
Of the nine giants that now dominate the media universe, all but Gen- eral Electric have extensively conglomerated within the media, and are important in both producing content and distributing it. Four ofthem- Disney, AOL Time Warner, Viacom, and News Corporation-produce movies, books, magazines, newspapers, TV programs, music, videos, toys, and theme parks, among other things; and they have extensive dis- tribution facilities via broadcasting and cable ownership, retail stores, and movie-theater chains. They also provide news and occasional inves- tigative reports and documentaries that address political issues, but the leaders of these pop-cultural behemoths are mainly interested in enter- tainment, which produces large audiences with shows like ABC TV's
INTRODUCTION xiii
XIV INTRODUCTION
Who ~nts to Be a Millionaire and CBS-TV's Survivor, or with movies like Disney's Lion King that also make possible the cross-selling "syner- gies" that are a focal point oftheir attention and resources.
Important branches of the media such as movies and books have had substantial global markets for many years, but only in the past two decades has a global media system come into being that is having major effects on national media systems, culture, and politics. 6 It has been fueled by the globali2ation of business more generally, the associated rapid growth of global advertising, and improved communications te<:h- nology that has facilitated cross-border operations and control. It has also been helped along by government policy :and the consolidation of neoliberal ideology. The United States and other Western governments have pressed the interests of their home-country firms eager to expand abroad, and the Intern<ltional Monetary Fund (IMF) and World Bank have done the same, striving with considerable success to enlarge trans- national corpor<lte access to media markets across the globe. Neoliberal ideology has provided the intellectual rationale for policies that have opened up the ownership of broadcasting stations and cable and satellite systems to private transnational investors.
The culture and ideology fostered in this globalization process relate largely to "lifestyle" themes and goods and their acquisition; and they tend to weaken any sense of community helpful to civic life. Robert McChesney notes that "the hallmark of the global media system is its relentless, ubiquitous commercialism. "7 Shopping channels, "infomer- cials," and product placement are booming in the global media system. McChesney adds that "it should come as no surprise that account after account in the late 1990$ documents the fascination, even the obsession, of the world's middle class youth with consumer brands and products. "8 The global media's "news" attenrion in recent years, aside from reporting on crusades such as "Operation Allied Force" (the NATO war against Yugoslavia) and on national elections, has been inordinately directed to sensationalism, as in their obsessive focus on the O. ]. Simpson trial, the Lewinsky scandal, and the deaths of two of the West's supercelebrities, Princess Diana and John F. Kennedy, Jr.
Globalization, along with deregulation and national budgetary pres- sures, has also helped reduce the importance of noncommercial media in country after country. This has been especially important in Europe and Asia, where public broadcasting systems were dominant (in contrast with the United States and Latin America). The fmancial pressures on public broadcasters has forced them to shrink or emulate the commercial systems in fund~raisingand programming, and some have been fully
~-
commercialized by policy change or privatization. The global balance of power has shifted decisively toward commercial systems. James Ledbet- ter points out that in the United States, under incessant right-wing polit- ical pressure and fmancial stringency, "the 90S have seen a tidal wave of commercialism overtake public broadcasting," with public broadcasters "rushing as fast as they can to merge their services with those offered by commercial networks. "9 And in the process of what Ledbetter calls the "mailing" of public broadcasting, its already modest differences from the commercial networks have almost disappeared. Most important, in their programming "they share either the avoidance or the defanging of con- temporary political controversy, the kind that would bring trouble from powerful patrons. "IO
Some argue that the Internet and the new communications technolo- gies arc breaking the corporate stranglehold on journalism and opening an unprecedented era of interactive democratic media. And it is true and important that the Internet has increased the efficiency and scope of individual and group networking. This has enabled people to escape the mainstream media's constraints in many and diverse cases. Japanese women have been able to tap newly created Web sites devoted to their problems, where they can talk and share experiences and information with their peers and obtain expert advice on business, fmancial, and per- sonal matters. I1 Chiapas resisters against abuse by the Mexican army and government were able to mobilize an international support base in 1995 to help them publicize their grievances and put pressure on the Mexican government to change its policies in the region. 12 The enlarged ability of Bolivian peasants protesting against World Bank privatization programs and user fees for water in 2000, and Indonesian students taking to the streets against the Suharto dictatorship in Indonesia in 1998, to commu- nicate through the Internet produced a level of publicity and global attention that had important consequences: Bechtel Corporation, owner of the newly privatized water system in Bolivia that had quickly doubled water rates, backed off and the privatization sale was rescinded; the pro- tests and associated publicity, along with the 1998 fmanciaJ crisis, helped drive Suharto from office. 13
Broader protest movements have also benefited from Internet-based communication. \Xlhen the leading members of the World Trade Organi- zation (WTO) attempted in 1998 to push through in secret a Multilateral Agreement on Invesnnent that would have protected further the rights of international investors as against the rights of democratic bodies within states, the Internet was extremely valuable in alerting opposition forces to the threat and helping mobilize an opposition that prevented accept-
! ~TRODUCTlON XV
xvi INTRODUCTION
anct': of this agreement. l4 Similarly, in the protest actions against the W'TO meetings in Seattle in November 1999 and the IMF and World Bank annual gatherings in Washington, D. C. , in April 2000, communi- cation via the Internet played an important role both in organizing the protests and in disseminating information on the events themselves that countered the mainstream me-dia's hostile portrayal of these protests. lS
However, although the Internet has been a valuable addition to the communications arsenal of dissidents and protesters, it has limitations as a critical tool. For one thing, those whose information needs are most acute are not well served by the Internet-many lack access, its databases are not designed to meet their needs, and the use of databases (and effec- tive use of the Internet in general) presupposes knowledge and organiza- tion. The Internet is not an instrument of mass communication for those lacking brand names, an already existing large audience, andlor large re- sources. Only sizable commercial organizations have been able to make large numbers aware of the existence of their Internet offerings. The privatization of the Internet's hardware, the rapid commercialization and concentration of Internet portals and servers and their integration into non-Internet conglomerates-the AOL-Time Warner merger was a giant step in that direction-and the private and concentrated control of the new broadband technology, together threaten to limit any future prospects of the Internet as a democratic media vehicle.
The past few years have witnessed a rapid penetration of the Internet by the leading newspapers and media conglomerates, all fearful of being outflanked by small pioneer users of the new technology, and willing (and able) to accept losses for years while testing out these new waters. Anxious to reduce these losses, however, and with advertisers leery ofthe value of spending in a medium characterized by excessive audience con- trol and rapid surfing, the large media entrants into the Internet have gravitated to making familiar compromises-more attention to selling goods, cutting back on news, and providing features immediately attrac- tive to audiences and advertisers. The Boston Globe (a subsidiary of the New 10Tk Times) and the washington Post are offering e-commerce goods and services; and Ledbetter notes that "it's troubling that none of the newspaper portals feels that quality journalism is at the center of its strat- egy . . . because journalism doesn't help you sell rhings. "16 Former New York Times editor Max Frankel says that the more newspapers pursue Internet audiences, "the more will sex, sports, violence, and comedy appear on their menus, slighting, if not altogether ignoring, the news of foreign wars or welfare reform. "17
New technologies are mainly introduced to meet corporate needs, and
\
those of recent years have permitted media firms to shrink staff even as they achieve greater outputs, and they have made possible global distri- bution systems that reduce the number of media entities. The audience "interaction" facilitated by advancing interactive capabilities mainly help audience members to shop, but they also allow media firms to collect detailed information on their audiences, and thus to fine-tune program features and ads to individual characteristics as well as to sell by a click during programs. Along with reducing privacy, this should intensify com- mercialization.
In short, the changes in politics and communication over the past dozen years have tended on balance to enhance the applicability of the propaganda model. The increase in corporate power and global reach, the mergers and further centralization of the media, and the decline of public broadcasting, have made bottom-line considerations more influ- ential both in the United States and abroad. The competition for adver- tising has become more intense and the boundaries between editorial and advertising departments have weakened further. Newsrooms have been more thoroughly incorporated into transnational corporate em- pires, with budget cuts and a further diminution of management enthusi- asm for investigative journalism that would challenge the structures of power.
Over the past dozen years, sourcing and flak have also strengthened as mechanisms of elite influence. Media centralization and the reduction in the resources devoted to journalism have made the media more depend- ent than ever on the primary defmers who both make the news and subsi- dize the media by providing accessible and cheap copy_ They now have greater leverage over the media, and the public relations firms working for these and other powerful interests also bulk larger as media sources. Alex Carey, Stuart Ewen, John Stauber, and Sheldon Rampton have helped us see how the public relations industry has been able to utilize journalistic conventions to serve its-and its corporate clients'-ends. 18 Studies of news sources reveal that a significant proportion of news origi- nates in public relations releases. There are, by one count, 20,000 more public relations agents working to doctor the news today than there are journalists writing i1. 19
The force of anti-communist ideology has possibly weakened with the collapse of the Soviet Union and the virtual disappearance of socialist movements across the globe, but this is easily offset by the greater ideo- logical force of the belief in the "miracle of the market" (Reagan). The triumph of capitalism and the increasing power of those with an interest in privatization and market rule have strengthened the grip of market
INTRODUCTION XVII
XVlll INTRODUCTION
ideology, at least among the elite, so that regardless of evidence, markets are assumed to be benevolent and even democratic ("market populism" in Thomas Frank's phrase) and nonmarket mechanisms are suspect, al- though exceptions are allowed when private firms need subsidies, bail- outs, and government help in doing business abroad. 'When the Soviet economy stagnated in the 1980s, it was attributed to the absence of mar- kets; when capitalist Russia disintegrated in the 1990s, this was blamed not on the now ruling m. arket but on politicians' and workers' failure to let markets work their magic. 20 Journalism has internalized this ideology. Adding it to the residual power of anticommunism in a world in which the global power of market institutions makes nonmarket options seem utopian gives us an ideological package ofimmense strength.
These changes, which have strengthened the applicability ofthe prop- aganda model, have seriously weakened the "public sphere," which refers to the array ofplaces and forums in which matters important to a demo- cratic community are debated and information relevant to intelligent cit- izen participation is provided. The steady advance, and cultural power, of marketing and advertising has caused "the displacement of a political public sphere by a depoliticized consumer culture. "21 And it has had the effect of creating a world of virtual communities built by advertisers and based on demographics and taste differences of consumers. These consumption- and style-based clusters are at odds with physical commu- nities that share a social life and common concerns and which participate in a democratic order. 22 These virtual communities are organized to buy and sell goods, not to create or service a public sphere.
Advertisers don't like the public sphere, where audiences are relatively small, upsetting controversy takes place, and the settings are not ideal for selling goods. Their preference for entertainment underlies the grad- ual erosion of the public sphere under systems of commercial media, well exemplified in the history of broadcasting in the United States over the past seventy-five years. 23 But entertainment has the merit not only of being better suited to helping sell goods; it is an effective vehicle for hidden ideological messages. 24 Furthermore, in a system of high and growing inequality, entertainment is the contemporary equivalent of the Roman "games of the circus" that diverts the public from politics and generates a political apathy that is helpful to preservation of the sta- tus quo.
It would be a mistake to conclude from the fact that the public buys and watches the offerings of the increasingly commercialized media that the gradual erosion of the public sphere reflects the preferences and free choices of the public either as citizens or consumers. The citizenry
l
was never given the opportunity to approve or disapprove the wholesale transfer of broadcasting rights to commercial interests back in 1934,25 and the pledge made by those interests, and subsequently by the Federal Communications Commission (FCC) itself, that public service offerings would never be buried in favor of the entertainment preferred by adver- tisers, was never fulfilled. 26 The public is not sovereign over the media- the owners and managers, seeking ads, decide what is to be offered, and the public must choose among these. People watch and read in good part on the basis of what is readily available and intensively promoted. Polls regularly show that the public would like more news, documentaries, and other information, and less sex, violence, and other entertainment, even as they do listen to and watch the latter. There is little reason to believe that they would not like to understand why they are working harder with stagnant or declining incomes, have inadequate medical care at high costs, and what is being done in their name all over the world. Ifthey are not getting much information on these topics, the propaganda model can explain why: the sovereigns who control the media choose not to offer such material.
UPDATING THE CASE STUDIES
In the case studies presented in chapters 2 through 6, we examine the dif- ferences in treatment of situations broadly similar in character, except for the political and economic interests at stake. Our expectation is that news as well as editorial opinion will be strongly influenced by those interests and should display a predictable bias. We would anticipate, for example, that an election held by a client-state government favored by U. S. offi- cials would be treated differently by the media than an election held by a government that U. S. officials oppose. It will be seen in chapter 3 that in the important elections analyzed there this dichotomous treatment and bias was disp1ayed to an extraordinary degree.
Worthy and Unworthy Victims
In chapter 2, we compare the media's treatment of victims of enemy states and those of the United States and U. S. client states. Our predic- tion is that the victims of enemy states will be found "worthy" and will be subject to more intense and indignant coverage than those victimized
INTRODUCTION XIX
r
XX I~TRODUCTION
by the United States or its clients, who are implicitly "unworthy. " It is shown in chapter 2 that a 1984 victim of the Polish Communists, the priesT Jerzy Popieluszko, not only received far more coverage than Arch~ bishop Oscar Romero, murdered in the U. S. client-state El Salvador in 1980; he was given more coverage than the aggregate of one hundred reli- gious victims killed in U. S. client states, although eight of those victims were U. S. citizens.
This bias is politically advantageous to U. S. policy-makers, for focus- ing on victims of enemy states shows those states to be wicked and deserving of U. S. hostility; while ignoring U. S. and client-state victims allows ongoing U. S. policies to proceed more easily, unburdened by the interference of concern over the politically inconvenient victims. It is not a credible reply that difficulty in getting evidence on "unworthy" victims can account for the application of such a gross double standard, as an alternative press with meager resources has been able to gather a great deal ofmaterial on their mistreatment from highly credible sources, such as major human rights organizations and church representatives. 27 Fur- thermore, only political factors can explain the differences in quality of treatment of worthy and unworthy victims noted throughout this book, illustrated in chapter 2 by the more antiseptic reporting of the abuse of unworthy victims (even U. S. women raped and murdered in El Salvador) and the greater indignation and search for responsibility at the tOP m the case of worthy victims.
That the same massive political bias displayed earlier in the coverage of Popieluszko and the hundred religious victims in Latin America con- tinues today is suggested by the media's usage of the word "genocide" in the 1990S, as shown in the accompanying table. "Genocide" is an invidi- ous word that officials apply readily to cases of victimization in enemy states, but rarely if ever to similar or worse cases of victimization by the United States itself or allied regimes. Thus, with Saddam Hussein and Iraq having been U. S. targets in the 1990s, whereas Turkey has been an ally and client and the United States its major arms supplier as it engaged in its severe ethnic cleansing of Kurds during those years, we find former U. S. Ambassador Peter Galbraith stating that "while Turkey represses its own Kurds, its cooperation is essential to an American-led mission to protect Iraq's Kurds from renewed genocide at the hands of Saddam Hussein. "28 Turkey's treatment of its Kurds was in no way less murder- ous than Iraq's treatment of Iraqi Kurds, but for Galbraith, Turkey only "represses," while Iraq engages in "genocide. "
L
I. NO. OFTIMES WORD APPLIED TO SERBS, TT. . :RKS, ETC. z
COUNTRlESrDA TES 1. SerbsJKosovo
2. NO. OF EDS,r OP-EDS DOING THE SAME
3. NEWS ARTICLES PAGE
INTRODUCTION xxi
Mainstream Media Usage
of "Genocide" for
Kosovo, East Timor, Turkey, and Iraq I
4. FRONT
t
1998-1999 220 59 "8 41 2. IndonesialEast
33 7 14 2 132 51 18 1
Timor, 1990-1999
3. Turkey/Kurds, 1990-1999
4. IraqJKurds, 1990-1999
5. Iraq Sanctions, 1991-1999
17 4 8 I 66 24 10 1
1. Mainstream media used in this tabulation, based on a Nexus database search, were the Los Angeles Times, the New rvrk Times, Washington Post, Newsweek, and Time.
2. The numbers in columns 2 and 3 do not add up to the total in column 1, which also includes letters, "World Briefmgs," and summary items.
The table shows that the five major print media surveyed engage in a similar biased usage, frequently using "genocide" to describe victimiza- tion in the enemy states, but applying the word far less frequently to equally severe victimization carried out by the United States or its allies and clients. We can even read who are U. S. friends and enemies from the media's use ofthe word. Thus, with the United States and its NATO alfies warring against Yugoslavia in 1999, aHegedJy in response to that country's mistreatment of the Kosovo Albanians, official denunciations of that mistreatment flowed through the media, along with the repeated designation ofthe abuses as "genocida1. " The same pattern applies to the Iraqi regime's abuse ofits Kurdish population-after it had ceased to be a U. S. ally29-an enemy state, official denunciations, harsh sanctions, and parallel media treatment.
xxii Il'TRODUCTION
On the other hand, Turkey and Indonesia have long been U. S. allies and client states and recipients of military and economic aid. In conse- quence, and Just as the propaganda model would predict, the media not only gave minimal attention to the severe abuse of the Kurds by Turkey throughout the 1990s, and to the Clinton administration's lavish help to Turkey's implementation of that ethnic-cleansing program, they rarely applied the word "genocide" to these Turkish operations.
Similarly, the word was not often applied to the Indonesian mistreat- ment of the East Timorese, who were subjected to another wave of terror as Indonesia tried to prevent or defeat a U. N. -sponsored referendum on independence in 1999. The United States, after helping Suharto take power in 1965 in one of the great bloodbaths of the twentieth century,30 and after supporting his dictatorship for thirty-two years, also gave him crucial military and diplomatic aid when he invaded and occupied East Timor from 1975. 31 In 1999, as Indonesia attempted to prevent the in- dependence referendum in East Timor by violence, the United States maintained its military aid programs and refused to intervene to stop the killing, on the ground that what is happening "is the responsibility of the government of Indonesia, and we don't want to take that responsibility away from them" (as stated by Defense Secretary William Cohen in a press conference of September 8, 1999). This was long after Indonesia had killed thousands and destroyed much of East Timor. Shortly there- after, under considerable international pressure, the United States in- vited Indonesia to leave the devastated country.
We believe that what journalists do, what they see as newsworthy, and what they take for granted as premises of their work are frequently well explained by the incentives, pressures, and constraints incorporated into such a structural analysis.
XU INTRODUCTION
These structural factors that dominate media operations are not alI- controlling and do not always produce simple and homogeneous results. It is well recognized, and may even be said to constitute a part of an insti- tutional critique such as we present in this volume, that the various parts of media organizations have some limited autonomy, that individual and professional values influence media work, that policy is imperfectly en- forced, and that media policy itself may allow some measure of dissent and reporting that calls into question the accepted viewpoint. These con- siderations all work to assure some dissent and coverage of inconvenient facts. 2 The beauty ofthe system, however, is that such dissent and incon- venient information are kept within bounds and at the margins, so that while their presence shows that the system is not monolithic, they are not large enough to interfere unduly with the domination of the official agenda.
It should also be noted that we are talking about media structure and performance, not the effects of the media on the public. Certainly, the media's adherence to an official agenda with little dissent is likely to influence public opinion in the desired direction, but this is a matter of degree, and where the public's interests diverge sharply from that of the elite, and where they have their own independent sources of information, the official line may be widely doubted. The point that we want to stress here, however, is that the propaganda model describes forces that shape what the media does; it does not imply that any propaganda emanating from the media is always effective.
Although now more than a dozen years old, both the propaganda model and the case studies presented with it in the first edition of this book have held up remarkably welJ. 3 The purpose of this new Introduc- tion is to update the model, add some materials to supplement the case studies already in place (and left intact in the chapters that follow), and finally, to point out the possible applicability of the model to a number of issues under current or recent debate.
UPDATING THE PROPAGANDA MODEL
The propaganda model, spelled out in detail in chapter t, explains the broad sweep of the mainstream media's behavior and performance by theiT corporate character and integration into the political economy of the dominant economic system. For this reason, we focused heavily on the rise in scale of media enterprise, the media's gradual centralization
and concentration, the growth ofmedia conglomerates that control many different kinds of media (motion picture studios, TV networks, cable channels, magazines, and book publishing houses), and the spread of the media across borders in a globalization process. We also noted the grad- ual displacement of family control by professional managers serving a wider array ofowners and more closely subject to market discipline.
All of these trends, and greater competition for advertising across media boundaries, have continued and strengthened over the past dozen years, making for an intensified bottom-line orientation. Thus, cen- tralization of the media in a shrinking number of very large firms has accelerated, virtually unopposed by Republican and Democratic admin- istrations and regulatory authority. Ben Bagdikian notes that when the first edition of his Media Monopoly was published in 1983, fifty giant frrms dominated almost every mass medium; but just seven years later, in 1990, only twenty-three firms occupied the same commanding position. 4
Since 1990, a wave of massive deals and rapid globalization have left the media industries further centralized in nine transnational con- glomerates-Disney, AOL Time Warner, Viacom (owner of CBS), News Corporation, Bertelsmann, General Electric (owner of NBC), Sony, AT&T-Liberty Media, and Vivendi Universal. These giants own all the world's major film studios, TV networks, and music companies, and a sizable fraction of the most important cable channels, cable systems, magazines, major-market TV stations, and book publishers. The largest, the recently merged AOL Time Warner, has integrated the leading Inter- net portal into the traditional media system. Another fifteen firms round out the system, meaning that two dozen firms control nearly the entirety of media experienced by most U. S. citizens. Bagdikian concludes that "it is the overwhelming collective power of these firms, with their corporate interlocks and unified cultural and political values, that raises troubling questions about the individual's role in the American democracy. "5
Of the nine giants that now dominate the media universe, all but Gen- eral Electric have extensively conglomerated within the media, and are important in both producing content and distributing it. Four ofthem- Disney, AOL Time Warner, Viacom, and News Corporation-produce movies, books, magazines, newspapers, TV programs, music, videos, toys, and theme parks, among other things; and they have extensive dis- tribution facilities via broadcasting and cable ownership, retail stores, and movie-theater chains. They also provide news and occasional inves- tigative reports and documentaries that address political issues, but the leaders of these pop-cultural behemoths are mainly interested in enter- tainment, which produces large audiences with shows like ABC TV's
INTRODUCTION xiii
XIV INTRODUCTION
Who ~nts to Be a Millionaire and CBS-TV's Survivor, or with movies like Disney's Lion King that also make possible the cross-selling "syner- gies" that are a focal point oftheir attention and resources.
Important branches of the media such as movies and books have had substantial global markets for many years, but only in the past two decades has a global media system come into being that is having major effects on national media systems, culture, and politics. 6 It has been fueled by the globali2ation of business more generally, the associated rapid growth of global advertising, and improved communications te<:h- nology that has facilitated cross-border operations and control. It has also been helped along by government policy :and the consolidation of neoliberal ideology. The United States and other Western governments have pressed the interests of their home-country firms eager to expand abroad, and the Intern<ltional Monetary Fund (IMF) and World Bank have done the same, striving with considerable success to enlarge trans- national corpor<lte access to media markets across the globe. Neoliberal ideology has provided the intellectual rationale for policies that have opened up the ownership of broadcasting stations and cable and satellite systems to private transnational investors.
The culture and ideology fostered in this globalization process relate largely to "lifestyle" themes and goods and their acquisition; and they tend to weaken any sense of community helpful to civic life. Robert McChesney notes that "the hallmark of the global media system is its relentless, ubiquitous commercialism. "7 Shopping channels, "infomer- cials," and product placement are booming in the global media system. McChesney adds that "it should come as no surprise that account after account in the late 1990$ documents the fascination, even the obsession, of the world's middle class youth with consumer brands and products. "8 The global media's "news" attenrion in recent years, aside from reporting on crusades such as "Operation Allied Force" (the NATO war against Yugoslavia) and on national elections, has been inordinately directed to sensationalism, as in their obsessive focus on the O. ]. Simpson trial, the Lewinsky scandal, and the deaths of two of the West's supercelebrities, Princess Diana and John F. Kennedy, Jr.
Globalization, along with deregulation and national budgetary pres- sures, has also helped reduce the importance of noncommercial media in country after country. This has been especially important in Europe and Asia, where public broadcasting systems were dominant (in contrast with the United States and Latin America). The fmancial pressures on public broadcasters has forced them to shrink or emulate the commercial systems in fund~raisingand programming, and some have been fully
~-
commercialized by policy change or privatization. The global balance of power has shifted decisively toward commercial systems. James Ledbet- ter points out that in the United States, under incessant right-wing polit- ical pressure and fmancial stringency, "the 90S have seen a tidal wave of commercialism overtake public broadcasting," with public broadcasters "rushing as fast as they can to merge their services with those offered by commercial networks. "9 And in the process of what Ledbetter calls the "mailing" of public broadcasting, its already modest differences from the commercial networks have almost disappeared. Most important, in their programming "they share either the avoidance or the defanging of con- temporary political controversy, the kind that would bring trouble from powerful patrons. "IO
Some argue that the Internet and the new communications technolo- gies arc breaking the corporate stranglehold on journalism and opening an unprecedented era of interactive democratic media. And it is true and important that the Internet has increased the efficiency and scope of individual and group networking. This has enabled people to escape the mainstream media's constraints in many and diverse cases. Japanese women have been able to tap newly created Web sites devoted to their problems, where they can talk and share experiences and information with their peers and obtain expert advice on business, fmancial, and per- sonal matters. I1 Chiapas resisters against abuse by the Mexican army and government were able to mobilize an international support base in 1995 to help them publicize their grievances and put pressure on the Mexican government to change its policies in the region. 12 The enlarged ability of Bolivian peasants protesting against World Bank privatization programs and user fees for water in 2000, and Indonesian students taking to the streets against the Suharto dictatorship in Indonesia in 1998, to commu- nicate through the Internet produced a level of publicity and global attention that had important consequences: Bechtel Corporation, owner of the newly privatized water system in Bolivia that had quickly doubled water rates, backed off and the privatization sale was rescinded; the pro- tests and associated publicity, along with the 1998 fmanciaJ crisis, helped drive Suharto from office. 13
Broader protest movements have also benefited from Internet-based communication. \Xlhen the leading members of the World Trade Organi- zation (WTO) attempted in 1998 to push through in secret a Multilateral Agreement on Invesnnent that would have protected further the rights of international investors as against the rights of democratic bodies within states, the Internet was extremely valuable in alerting opposition forces to the threat and helping mobilize an opposition that prevented accept-
! ~TRODUCTlON XV
xvi INTRODUCTION
anct': of this agreement. l4 Similarly, in the protest actions against the W'TO meetings in Seattle in November 1999 and the IMF and World Bank annual gatherings in Washington, D. C. , in April 2000, communi- cation via the Internet played an important role both in organizing the protests and in disseminating information on the events themselves that countered the mainstream me-dia's hostile portrayal of these protests. lS
However, although the Internet has been a valuable addition to the communications arsenal of dissidents and protesters, it has limitations as a critical tool. For one thing, those whose information needs are most acute are not well served by the Internet-many lack access, its databases are not designed to meet their needs, and the use of databases (and effec- tive use of the Internet in general) presupposes knowledge and organiza- tion. The Internet is not an instrument of mass communication for those lacking brand names, an already existing large audience, andlor large re- sources. Only sizable commercial organizations have been able to make large numbers aware of the existence of their Internet offerings. The privatization of the Internet's hardware, the rapid commercialization and concentration of Internet portals and servers and their integration into non-Internet conglomerates-the AOL-Time Warner merger was a giant step in that direction-and the private and concentrated control of the new broadband technology, together threaten to limit any future prospects of the Internet as a democratic media vehicle.
The past few years have witnessed a rapid penetration of the Internet by the leading newspapers and media conglomerates, all fearful of being outflanked by small pioneer users of the new technology, and willing (and able) to accept losses for years while testing out these new waters. Anxious to reduce these losses, however, and with advertisers leery ofthe value of spending in a medium characterized by excessive audience con- trol and rapid surfing, the large media entrants into the Internet have gravitated to making familiar compromises-more attention to selling goods, cutting back on news, and providing features immediately attrac- tive to audiences and advertisers. The Boston Globe (a subsidiary of the New 10Tk Times) and the washington Post are offering e-commerce goods and services; and Ledbetter notes that "it's troubling that none of the newspaper portals feels that quality journalism is at the center of its strat- egy . . . because journalism doesn't help you sell rhings. "16 Former New York Times editor Max Frankel says that the more newspapers pursue Internet audiences, "the more will sex, sports, violence, and comedy appear on their menus, slighting, if not altogether ignoring, the news of foreign wars or welfare reform. "17
New technologies are mainly introduced to meet corporate needs, and
\
those of recent years have permitted media firms to shrink staff even as they achieve greater outputs, and they have made possible global distri- bution systems that reduce the number of media entities. The audience "interaction" facilitated by advancing interactive capabilities mainly help audience members to shop, but they also allow media firms to collect detailed information on their audiences, and thus to fine-tune program features and ads to individual characteristics as well as to sell by a click during programs. Along with reducing privacy, this should intensify com- mercialization.
In short, the changes in politics and communication over the past dozen years have tended on balance to enhance the applicability of the propaganda model. The increase in corporate power and global reach, the mergers and further centralization of the media, and the decline of public broadcasting, have made bottom-line considerations more influ- ential both in the United States and abroad. The competition for adver- tising has become more intense and the boundaries between editorial and advertising departments have weakened further. Newsrooms have been more thoroughly incorporated into transnational corporate em- pires, with budget cuts and a further diminution of management enthusi- asm for investigative journalism that would challenge the structures of power.
Over the past dozen years, sourcing and flak have also strengthened as mechanisms of elite influence. Media centralization and the reduction in the resources devoted to journalism have made the media more depend- ent than ever on the primary defmers who both make the news and subsi- dize the media by providing accessible and cheap copy_ They now have greater leverage over the media, and the public relations firms working for these and other powerful interests also bulk larger as media sources. Alex Carey, Stuart Ewen, John Stauber, and Sheldon Rampton have helped us see how the public relations industry has been able to utilize journalistic conventions to serve its-and its corporate clients'-ends. 18 Studies of news sources reveal that a significant proportion of news origi- nates in public relations releases. There are, by one count, 20,000 more public relations agents working to doctor the news today than there are journalists writing i1. 19
The force of anti-communist ideology has possibly weakened with the collapse of the Soviet Union and the virtual disappearance of socialist movements across the globe, but this is easily offset by the greater ideo- logical force of the belief in the "miracle of the market" (Reagan). The triumph of capitalism and the increasing power of those with an interest in privatization and market rule have strengthened the grip of market
INTRODUCTION XVII
XVlll INTRODUCTION
ideology, at least among the elite, so that regardless of evidence, markets are assumed to be benevolent and even democratic ("market populism" in Thomas Frank's phrase) and nonmarket mechanisms are suspect, al- though exceptions are allowed when private firms need subsidies, bail- outs, and government help in doing business abroad. 'When the Soviet economy stagnated in the 1980s, it was attributed to the absence of mar- kets; when capitalist Russia disintegrated in the 1990s, this was blamed not on the now ruling m. arket but on politicians' and workers' failure to let markets work their magic. 20 Journalism has internalized this ideology. Adding it to the residual power of anticommunism in a world in which the global power of market institutions makes nonmarket options seem utopian gives us an ideological package ofimmense strength.
These changes, which have strengthened the applicability ofthe prop- aganda model, have seriously weakened the "public sphere," which refers to the array ofplaces and forums in which matters important to a demo- cratic community are debated and information relevant to intelligent cit- izen participation is provided. The steady advance, and cultural power, of marketing and advertising has caused "the displacement of a political public sphere by a depoliticized consumer culture. "21 And it has had the effect of creating a world of virtual communities built by advertisers and based on demographics and taste differences of consumers. These consumption- and style-based clusters are at odds with physical commu- nities that share a social life and common concerns and which participate in a democratic order. 22 These virtual communities are organized to buy and sell goods, not to create or service a public sphere.
Advertisers don't like the public sphere, where audiences are relatively small, upsetting controversy takes place, and the settings are not ideal for selling goods. Their preference for entertainment underlies the grad- ual erosion of the public sphere under systems of commercial media, well exemplified in the history of broadcasting in the United States over the past seventy-five years. 23 But entertainment has the merit not only of being better suited to helping sell goods; it is an effective vehicle for hidden ideological messages. 24 Furthermore, in a system of high and growing inequality, entertainment is the contemporary equivalent of the Roman "games of the circus" that diverts the public from politics and generates a political apathy that is helpful to preservation of the sta- tus quo.
It would be a mistake to conclude from the fact that the public buys and watches the offerings of the increasingly commercialized media that the gradual erosion of the public sphere reflects the preferences and free choices of the public either as citizens or consumers. The citizenry
l
was never given the opportunity to approve or disapprove the wholesale transfer of broadcasting rights to commercial interests back in 1934,25 and the pledge made by those interests, and subsequently by the Federal Communications Commission (FCC) itself, that public service offerings would never be buried in favor of the entertainment preferred by adver- tisers, was never fulfilled. 26 The public is not sovereign over the media- the owners and managers, seeking ads, decide what is to be offered, and the public must choose among these. People watch and read in good part on the basis of what is readily available and intensively promoted. Polls regularly show that the public would like more news, documentaries, and other information, and less sex, violence, and other entertainment, even as they do listen to and watch the latter. There is little reason to believe that they would not like to understand why they are working harder with stagnant or declining incomes, have inadequate medical care at high costs, and what is being done in their name all over the world. Ifthey are not getting much information on these topics, the propaganda model can explain why: the sovereigns who control the media choose not to offer such material.
UPDATING THE CASE STUDIES
In the case studies presented in chapters 2 through 6, we examine the dif- ferences in treatment of situations broadly similar in character, except for the political and economic interests at stake. Our expectation is that news as well as editorial opinion will be strongly influenced by those interests and should display a predictable bias. We would anticipate, for example, that an election held by a client-state government favored by U. S. offi- cials would be treated differently by the media than an election held by a government that U. S. officials oppose. It will be seen in chapter 3 that in the important elections analyzed there this dichotomous treatment and bias was disp1ayed to an extraordinary degree.
Worthy and Unworthy Victims
In chapter 2, we compare the media's treatment of victims of enemy states and those of the United States and U. S. client states. Our predic- tion is that the victims of enemy states will be found "worthy" and will be subject to more intense and indignant coverage than those victimized
INTRODUCTION XIX
r
XX I~TRODUCTION
by the United States or its clients, who are implicitly "unworthy. " It is shown in chapter 2 that a 1984 victim of the Polish Communists, the priesT Jerzy Popieluszko, not only received far more coverage than Arch~ bishop Oscar Romero, murdered in the U. S. client-state El Salvador in 1980; he was given more coverage than the aggregate of one hundred reli- gious victims killed in U. S. client states, although eight of those victims were U. S. citizens.
This bias is politically advantageous to U. S. policy-makers, for focus- ing on victims of enemy states shows those states to be wicked and deserving of U. S. hostility; while ignoring U. S. and client-state victims allows ongoing U. S. policies to proceed more easily, unburdened by the interference of concern over the politically inconvenient victims. It is not a credible reply that difficulty in getting evidence on "unworthy" victims can account for the application of such a gross double standard, as an alternative press with meager resources has been able to gather a great deal ofmaterial on their mistreatment from highly credible sources, such as major human rights organizations and church representatives. 27 Fur- thermore, only political factors can explain the differences in quality of treatment of worthy and unworthy victims noted throughout this book, illustrated in chapter 2 by the more antiseptic reporting of the abuse of unworthy victims (even U. S. women raped and murdered in El Salvador) and the greater indignation and search for responsibility at the tOP m the case of worthy victims.
That the same massive political bias displayed earlier in the coverage of Popieluszko and the hundred religious victims in Latin America con- tinues today is suggested by the media's usage of the word "genocide" in the 1990S, as shown in the accompanying table. "Genocide" is an invidi- ous word that officials apply readily to cases of victimization in enemy states, but rarely if ever to similar or worse cases of victimization by the United States itself or allied regimes. Thus, with Saddam Hussein and Iraq having been U. S. targets in the 1990s, whereas Turkey has been an ally and client and the United States its major arms supplier as it engaged in its severe ethnic cleansing of Kurds during those years, we find former U. S. Ambassador Peter Galbraith stating that "while Turkey represses its own Kurds, its cooperation is essential to an American-led mission to protect Iraq's Kurds from renewed genocide at the hands of Saddam Hussein. "28 Turkey's treatment of its Kurds was in no way less murder- ous than Iraq's treatment of Iraqi Kurds, but for Galbraith, Turkey only "represses," while Iraq engages in "genocide. "
L
I. NO. OFTIMES WORD APPLIED TO SERBS, TT. . :RKS, ETC. z
COUNTRlESrDA TES 1. SerbsJKosovo
2. NO. OF EDS,r OP-EDS DOING THE SAME
3. NEWS ARTICLES PAGE
INTRODUCTION xxi
Mainstream Media Usage
of "Genocide" for
Kosovo, East Timor, Turkey, and Iraq I
4. FRONT
t
1998-1999 220 59 "8 41 2. IndonesialEast
33 7 14 2 132 51 18 1
Timor, 1990-1999
3. Turkey/Kurds, 1990-1999
4. IraqJKurds, 1990-1999
5. Iraq Sanctions, 1991-1999
17 4 8 I 66 24 10 1
1. Mainstream media used in this tabulation, based on a Nexus database search, were the Los Angeles Times, the New rvrk Times, Washington Post, Newsweek, and Time.
2. The numbers in columns 2 and 3 do not add up to the total in column 1, which also includes letters, "World Briefmgs," and summary items.
The table shows that the five major print media surveyed engage in a similar biased usage, frequently using "genocide" to describe victimiza- tion in the enemy states, but applying the word far less frequently to equally severe victimization carried out by the United States or its allies and clients. We can even read who are U. S. friends and enemies from the media's use ofthe word. Thus, with the United States and its NATO alfies warring against Yugoslavia in 1999, aHegedJy in response to that country's mistreatment of the Kosovo Albanians, official denunciations of that mistreatment flowed through the media, along with the repeated designation ofthe abuses as "genocida1. " The same pattern applies to the Iraqi regime's abuse ofits Kurdish population-after it had ceased to be a U. S. ally29-an enemy state, official denunciations, harsh sanctions, and parallel media treatment.
xxii Il'TRODUCTION
On the other hand, Turkey and Indonesia have long been U. S. allies and client states and recipients of military and economic aid. In conse- quence, and Just as the propaganda model would predict, the media not only gave minimal attention to the severe abuse of the Kurds by Turkey throughout the 1990s, and to the Clinton administration's lavish help to Turkey's implementation of that ethnic-cleansing program, they rarely applied the word "genocide" to these Turkish operations.
Similarly, the word was not often applied to the Indonesian mistreat- ment of the East Timorese, who were subjected to another wave of terror as Indonesia tried to prevent or defeat a U. N. -sponsored referendum on independence in 1999. The United States, after helping Suharto take power in 1965 in one of the great bloodbaths of the twentieth century,30 and after supporting his dictatorship for thirty-two years, also gave him crucial military and diplomatic aid when he invaded and occupied East Timor from 1975. 31 In 1999, as Indonesia attempted to prevent the in- dependence referendum in East Timor by violence, the United States maintained its military aid programs and refused to intervene to stop the killing, on the ground that what is happening "is the responsibility of the government of Indonesia, and we don't want to take that responsibility away from them" (as stated by Defense Secretary William Cohen in a press conference of September 8, 1999). This was long after Indonesia had killed thousands and destroyed much of East Timor. Shortly there- after, under considerable international pressure, the United States in- vited Indonesia to leave the devastated country.
We have shown elsewhere that in 1975 and later the U. S. media treated the East Timorese as unworthy victims, saving their attention and indig- nation for the almost simultaneous killings under Pol Pot in Cambodia. The victims of Pol Pot, a Communist leader, were worthy, although after he was ousted by theVietnamese in 1978, Cambodians ceased to be wor- thy, as U. S. policy shifted toward support of Pol Pot in exile. 32 The East Timorese remained unworthy in the 1990S, as the table suggests.
As the leader of the faction insisting on harsh sanctions against Iraq following the 1991 Persian Gulf War, the United States itself was respon- sible for a very large number of Iraqi civilians deaths in the 1990s. John and Karl Mueller assert that these "sanctions of mass destruction" have caused the deaths of "more people in Iraq than have been slain by all so-called weapons of mass destruction [nuclear and chemical] through- out all history. "33 A large fraction of the million or more killed by sanc- tions were young children; UNICEF Executive Director Carol Bellamy pointed out that "if the substantial reduction in child mortality through- out Iraq during the 1980s had continued through the 1990s, there would have been half a million fewer deaths of children lUlder five in the country
as a whole during the eight year period 1991 to 1998. "34 However, as these deaths resulted from U. S. policy, and Secretary of State Madeleine Albright declared on national television that these 500,000 child deaths were "worth it/'35 we would expect the U. S. media to find these victims unworthy, to give them little attention and less indignation, and to find the word "genocide" inapplicable to this case. The table shows that this expectation was realized in media practice.
The case for severe media bias suggested by the usage of genocide shown in the table is strengthened by the fact that, despite the great media attention to and indignation over the abuse of the Kosovo Albani- ans by the Serbs in 1998-1999, this mistreatment was almost certainly less severe than that meted out to the Kurds in Turkey in the 19905 and to the East Timorese by the Indonesian army and paramilitary forces in East Timor in 1999. Deaths in Kosovo on all sides in the year before the NATO bombing were estimated by U. S. and other Western sources to number no more than 2,000, and the Serb assault and expulsions that followed and accompanied the NA TO bombing campaign also appear to have resulted in deaths in the low thousands (an intensive postwar search for graves had yielded some 3,000 bodies by August 2000, not all ofthem Albanian civilians or necessarily victims of the Serbs).